Contact Klip Farm
One inbox, read by people. Whether it is support, billing, privacy, or a business conversation, email us and a human will answer.
Email us
help@klip.farmWe aim to reply within one business day. Refund questions and failed-render issues get priority — most render failures refund themselves automatically, and the refund policy explains exactly when you would need to write in at all.
Support and billing
Questions about a job, a clip, your pack balance, a purchase, or a refund. Include the affected clip or the purchase receipt so we can find it fast.
Business, agencies, and API
High-volume workflows, agency delivery, and business API interest. Tell us your source types, expected monthly clip volume, and where approved clips need to land.
Privacy and data requests
Access, export, or deletion requests for your account data. Send the request from the email address on your account — see the privacy policy for details.
Never include passwords or full payment card numbers in an email. We will never ask for them.